Saconde & Saconde, LLC — Revised: May 20, 2026
Company Name: Saconde & Saconde, LLC
Principal Place of Business: New York, United States
Website: www.saconde.com
Saconde & Saconde, LLC (“Saconde,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, process, and safeguard information when you:
This Privacy Policy applies to all users located in the United States, including residents of California and New York, and may also apply to international users interacting with our services.
By using our services, you consent to the collection, use, disclosure, and retention of information as described in this Privacy Policy.
Your use of our services is also governed by our Terms & Conditions, Seller Terms, Consignment Terms, and Return Policy.
We may collect personal information that you voluntarily provide to us, including but not limited to:
If you sell, consign, or submit items to Saconde, we may collect:
All payments (incoming and outgoing) are processed through third-party payment processors, including Stripe. We do not store full credit card numbers, debit card numbers, or bank account numbers on our servers.
Our payment processors may collect:
When you visit or use our website, we may automatically collect:
We use cookies, pixels, web beacons, local storage, and similar tracking technologies to:
You may manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
We use the information we collect for the following purposes:
When you submit photographs, videos, descriptions, authentication materials, or other content to Saconde (collectively, “User Content”), you grant Saconde & Saconde, LLC a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, display, distribute, create derivative works from, and otherwise exploit such User Content for any lawful business purpose, including but not limited to:
User Content may include metadata such as EXIF data, GPS coordinates, timestamps, camera/device information, and other embedded data. By submitting User Content, you represent that you have the right to grant this license and that the content does not infringe any third-party rights.
Saconde may create derivative works from User Content, including cropped, edited, watermarked, annotated, or enhanced versions of photographs and videos.
This license survives termination of any account or relationship with Saconde.
Saconde may use artificial intelligence, machine learning, automated systems, algorithms, and other computational tools in connection with its services, including but not limited to:
Automated systems may analyze EXIF data, metadata, image characteristics, text content, behavioral patterns, transaction history, and other data points. These systems may produce outputs that inform or support human decision-making, or in some cases may make automated decisions.
Saconde does not guarantee the accuracy of automated outputs. Final authentication and business decisions may involve human review at Saconde’s discretion.
By using our services, you acknowledge that automated processing may be used in connection with your transactions, submissions, and interactions with Saconde.
In connection with identity verification, fraud prevention, authentication, and security, Saconde or its third-party service providers may collect, capture, process, or analyze biometric information or biometric identifiers, including but not limited to:
Biometric information may be collected when you submit government-issued identification, participate in identity verification workflows, submit selfie or liveness-check photographs, or interact with systems that use facial recognition or biometric matching technology.
Saconde may use third-party identity verification providers (such as Stripe Identity, Jumio, Onfido, or similar services) that collect and process biometric information on our behalf. These providers maintain their own privacy policies and data handling practices.
Third-party providers may:
By submitting identification documents, selfie photographs, or liveness-check images, or by otherwise participating in identity verification workflows, you consent to the collection, capture, processing, analysis, storage, and use of your biometric information by Saconde and its third-party service providers for identity verification, fraud prevention, authentication, security, and compliance purposes.
Where required by applicable law (including but not limited to the Illinois Biometric Information Privacy Act, Texas Capture or Use of Biometric Identifier Act, Washington Biometric Privacy Law, and similar state laws), Saconde will obtain your informed written consent before collecting biometric information.
Biometric information collected by Saconde or its third-party providers will be retained only as long as reasonably necessary to fulfill the purpose for which it was collected, including:
Unless otherwise required by law, biometric information will be permanently destroyed when the initial purpose for collection has been satisfied or within three (3) years of the individual’s last interaction with Saconde, whichever occurs first.
Destruction methods may include deletion, overwriting, de-identification, or other industry-standard methods that render the biometric data permanently unreadable and unrecoverable.
Saconde and its service providers implement reasonable administrative, technical, and physical safeguards to protect biometric information from unauthorized access, disclosure, alteration, destruction, or misuse. These safeguards are at least as protective as those used for other confidential and sensitive information.
Security measures may include encryption at rest and in transit, access controls, audit logging, employee training, vendor due diligence, and incident response procedures.
Depending on your state of residence, you may have additional rights regarding your biometric information, including:
To exercise any biometric-related rights, please contact us at Hello@saconde.com.
We share information with payment processors (including Stripe) to process purchases, issue refunds, process seller payouts, verify identity, prevent fraud, and comply with financial regulations.
We may share information with third-party service providers who perform services on our behalf, including:
If items are listed, sold, or fulfilled through third-party marketplaces, platforms, or sales channels, certain transaction and customer information may be shared with those platforms as required for order fulfillment, dispute resolution, or platform compliance.
We may disclose information when we believe disclosure is necessary to:
In the event of a merger, acquisition, reorganization, bankruptcy, asset sale, or similar corporate transaction, your information may be transferred to the acquiring entity or successor as part of the transaction, subject to applicable law.
We may communicate with you through email, SMS, phone, push notifications, social media, and other channels for transactional and marketing purposes.
Transactional Communications: We will send you communications related to your orders, payments, deliveries, account activity, policy updates, and service-related notices. These communications are not marketing and you cannot opt out of them while maintaining an active account or transaction.
Marketing Communications: With your consent or where permitted by law, we may send you promotional emails, SMS messages, newsletters, product announcements, event invitations, and advertising.
SMS/Text Messaging: By providing your phone number, you consent to receive transactional and, where you have opted in, promotional SMS messages. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of promotional messages at any time.
Opt-Out: You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, replying STOP to any promotional SMS, or contacting us at Hello@saconde.com. Please allow up to ten (10) business days for opt-out requests to take effect.
Saconde & Saconde, LLC does not sell personal information as defined under the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), or any other applicable state or federal privacy law.
We do not sell, rent, lease, or trade your personal information to third parties for monetary or other valuable consideration.
We do not share personal information for cross-context behavioral advertising purposes.
This section applies to residents of California and supplements the information contained in this Privacy Policy pursuant to the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA).
In the preceding twelve (12) months, we may have collected the following categories of personal information:
We collect personal information for the business and commercial purposes described in Section 3 of this Privacy Policy, including:
We may disclose personal information to the categories of third parties described in Section 7 of this Privacy Policy for business purposes. We do not sell or share (as defined by CCPA/CPRA) personal information for cross-context behavioral advertising.
As a California resident, you have the following rights:
To submit a verifiable consumer request to know, access, delete, or correct your personal information, please contact us at Hello@saconde.com or by mail at the address listed in Section 20.
We may verify your identity before fulfilling your request by matching information you provide with information we maintain. Only you or an authorized agent may make a request related to your personal information.
We will respond to verifiable consumer requests within forty-five (45) days of receipt. If we require additional time, we will inform you of the reason and extension period (up to an additional 45 days).
We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide a different level or quality of goods or services, or suggest that you may receive a different price or level of service for exercising your rights.
We retain each category of personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including for business operations, fraud prevention, legal compliance, tax reporting, dispute resolution, and recordkeeping obligations. Specific retention periods vary based on the category of information and applicable legal requirements.
This section provides additional disclosures for users located in or transacting with Saconde from the State of New York.
Saconde operates its principal place of business in New York and conducts high-value luxury transactions. In connection with these transactions, Saconde may implement enhanced identity verification, fraud prevention, and due diligence measures, including but not limited to:
These measures are implemented in good faith to protect against fraud, theft, money laundering, and other unlawful activity, consistent with applicable New York and federal law.
Saconde may monitor transactions for signs of financial fraud, including unusual purchasing patterns, payment anomalies, chargeback history, velocity of transactions, and mismatched identity information. Saconde reserves the right to delay, hold, cancel, or refuse transactions where fraud is suspected, subject to applicable law.
Saconde may share information with financial institutions, payment processors, and fraud prevention networks to investigate and prevent fraud.
Saconde cooperates with law enforcement agencies, regulatory authorities, and legal proceedings in connection with suspected stolen goods, counterfeit merchandise, fraud, theft, money laundering, and other criminal activity. Saconde may disclose personal information, transaction records, communications, identification documents, photographs, and other information to law enforcement without prior notice to the affected individual where permitted by applicable law.
Saconde may also voluntarily report suspected criminal activity to appropriate authorities, including the New York Police Department, Federal Bureau of Investigation, U.S. Secret Service, U.S. Customs and Border Protection, and other agencies.
In accordance with applicable New York law and business practices, Saconde may retain transaction records, customer records, seller records, identity verification records, communications, authentication records, photographs, and other business records for a minimum of seven (7) years or such longer period as may be required by applicable law, regulation, or legal proceeding.
Records may be retained in electronic or physical form and may be stored within or outside the State of New York, subject to applicable data protection requirements.
If you sell, consign, or otherwise provide items to Saconde for resale, the following tax-related disclosures apply:
Tax Reporting Requirements: Saconde may be required by the Internal Revenue Service (IRS) and applicable state tax authorities to report payments made to sellers. This may include issuing:
Information Collected for Tax Compliance: We may collect and retain:
Seller Responsibility: Sellers are solely responsible for reporting all income received from Saconde to applicable tax authorities and for paying all applicable federal, state, and local taxes. Saconde does not provide tax, legal, or financial advice. Sellers should consult their own tax professionals.
Withholding: Saconde may withhold payments or a portion thereof if a seller fails to provide required tax information (such as a valid W-9), as required by IRS backup withholding regulations.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:
Specific retention periods vary based on the type of information, the purpose for collection, applicable legal requirements, and our legitimate business interests. When personal information is no longer needed, it will be securely deleted, destroyed, or de-identified in accordance with our data retention policies and applicable law.
Certain records (including transaction records, tax records, authentication records, and legal correspondence) may be retained for a minimum of seven (7) years or longer as required by applicable law.
Saconde implements reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorized access, disclosure, alteration, destruction, or misuse. These measures include but are not limited to:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
Saconde & Saconde, LLC is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.
By using our services from outside the United States, you consent to the transfer of your information to the United States and other jurisdictions that may not provide the same level of data protection as your home jurisdiction.
We will take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy regardless of where it is processed or stored.
International users are responsible for understanding and complying with applicable local data protection laws in their jurisdiction.
Our services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete such information promptly.
If you believe that a child under 13 has provided personal information to us, please contact us at Hello@saconde.com so that we can take appropriate action.
Our services are intended for individuals who are at least eighteen (18) years of age or the age of majority in their jurisdiction. Minors between 13 and 18 may only use our services with the involvement and consent of a parent or legal guardian.
Some web browsers transmit “Do Not Track” (DNT) signals to websites. There is currently no universally accepted standard for how companies should respond to DNT signals.
At this time, Saconde does not respond to or honor Do Not Track signals or similar mechanisms transmitted by web browsers. If a uniform standard for responding to DNT signals is adopted in the future, we will revisit this policy.
Saconde reserves the right to update, modify, or replace this Privacy Policy at any time. When we make material changes, we will update the “Revised” date at the top of this page and, where appropriate, provide additional notice (such as a website banner, email notification, or prominent link on our homepage).
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
The version of this Privacy Policy in effect at the time of your interaction with our services will generally govern that interaction, except where a later update is required by applicable law.
Saconde & Saconde, LLC is committed to ensuring that our website and services are accessible to individuals with disabilities. We strive to comply with applicable accessibility standards, including the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).
If you experience any difficulty accessing any part of our website, services, or this Privacy Policy, or if you require this Privacy Policy in an alternative format, please contact us at Hello@saconde.com. We will make reasonable efforts to accommodate your needs and provide the information in an accessible format.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Saconde & Saconde, LLC
521 W 26th St, Floor 5
New York, NY 10001
United States
Email: Hello@saconde.com
Website: www.saconde.com